Yes, our application fee is $75 and our administration fee is $250.
Frequently Asked Questions at
One West End
What lease terms do you offer?
We offer flexible lease terms ranging from 12 to 15 months. Please contact our leasing office for current availability and move-in specials.
How much is the security deposit?
Our security deposit is between $500-$1000.
When is my rent due?
Rent payments are due on the 1st. Any payment made on or after the 1st will be considered late.
How do I pay my rent?
Residents can conveniently pay rent online via the Loft Living platform.
How do residents submit maintenance requests?
Similarly to paying rent, maintenance requests can be submitted via the Loft Living platform.
Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?
The following situations generally qualify as emergencies:
Air Conditioning (HVAC): Considered an emergency when outdoor temperatures are at extreme levels that could impact resident health and the system is completely inoperable.
Plumbing: Active, uncontrolled leaks; burst pipes; sewage backups; or major water line breaks. The severity may also depend on the number of bathrooms in the unit (e.g., loss of the only functioning toilet).
Electrical: Power outages not caused by the utility provider, exposed wiring, burning smells, sparking outlets, or loss of power affecting essential systems.
Heating (when applicable): Complete loss of heat during cold weather conditions.
Other Emergencies: Fire, flooding, gas leaks, carbon monoxide concerns, or any issue that creates an immediate safety hazard.
Issues that do not pose an immediate threat to safety or property (e.g., minor leaks, cosmetic repairs, appliance malfunctions where alternatives are available) are considered routine maintenance and will be addressed during normal business hours.
Is there a technology package at this property?
Yes, high speed Wi-Fi, Smart Thermostat, IQ4 control panel.
What is the pet policy including fees, restrictions and how many pets are allowed per apartment?
2 pet maximum
Restricted Breeds:
- Pit Bull types (American Pit Bull Terrier, Staffordshire variants)
- Rottweiler
- Doberman Pinscher
- German Shepherd
- Husky / Alaskan Malamute
- Chow Chow
- Great Dane
- Mastiffs and similar large breeds
- Wolf or wolf-hybrid dogs
- Cane Corso / Dogo Argentino
What amenities does this property have?
Amenities at this property include a swimming pool, cabanas, grilling areas, and a dog park.
How do I schedule a tour at this community?
Tours of the community can be scheduled online or by contacting the leasing office directly.
Do you offer in-person, virtual or self-guided tours?
Residents and prospective residents can choose between in-person and virtual tours.
How soon can I move in?
You can usually move in within 48 to 72 hours after approval.
How do I apply for an apartment?
We make it super easy to apply online! Click the “Apply Now” button at the top of our homepage.
What are the income and credit requirements?
Applicants must earn at least three (3) times the base rent per month. Credit and criminal background checks are required during the application review.
What documents are required to apply?
Required documents include pay stubs, bank statements, an offer letter, or tax forms. Please contact the leasing office for more information on acceptable documentation.